IT Technical Support
Eltoma can offer our clients businesses technical support, to ensure the smooth running of your computer systems and troubleshooting in an efficient timeframe to increase productivity throughout the business day.
Our service will include but are not be limited to the following:
• Installation and configuration of computer hardware, operating systems and applications.
• Monitoring and maintaining your computer systems and networks.
• Guidance over the telephone and remote access to help set up systems and resolve any issues.
• Troubleshooting system and network problems such as diagnosing any hardware or software faults.
• Adding new users or accounts and profiles to network.
• Personalised customer support
• Live assistance
• Flexible communication channels including phone, email and Skype